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TV

  • Can I record two shows that air at the same time?
  • Can I watch a program while I’m recording?
  • Do I need an HDMI cable to connect my HDTV?
  • Do Parental Controls that I set in the Interactive Program Guide carry over to my DVR service?
  • How do I block out channels I don’t want to receive?
  • How do I program my remote?
  • What if closed captioning is not working?
  • What if there is no picture?
  • What if there is no sound?
  • What if there is snow or static in the picture or sound?
  • Why do recordings sometimes starts a minute or two after a program has begun?
  • Why do some channels show up with bars on either side when I try to watch on my HDTV set?
  • Why was only part of my program recorded?
  • Will DVR extend recording if a sports event goes into overtime?
  • Will I lose my recordings if my DVR loses power?
  • Will my DVR still record scheduled shows if it is turned off?

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