What if calls are being disconnected or I cannot hear the caller?

• Try making calls on all phones to see if only specific phones are affected.

• If using a cordless phone, test with a non-cordless phone if possible.

• If only certain phones are affected, check connections or replace the phone itself.

• Verify the type of call the other party is making. If they are using a cell phone, your conversation could be affected by reception difficulties.

If the call is a local or long distance call from a standard phone line, and you are still experiencing problems, please contact us by clicking the chat icon in bottom right corner.