How do I replace my Stream TV Box?

Overview

If you determine that you need to replace your Stream TV Box, please follow these steps:

  • Contact Customer Support to arrange for a new Stream TV Box to be shipped to you.

  • Go to Breezeline Returns and follow the instructions for returning your previous Stream TV equipment.

    • If navigating to the page from breezeline.com it will be located under My Services in the My Account dropdown.

    • An equipment return can be initiated with a Smartphone, i.e. iPhone or Android Phone, or a Tablet, iPad or Computer.

    • A return shipping label will be generated. Any cardboard box can be used with the return shipping label.

    • Be sure to include the Stream TV Box, power cord, remote control (remove batteries), and cables in the cardboard box to be returned to Breezeline. A new remote, power cord, cables, etc. will come with your replacement box.

If you need further assistance with returning your previous Stream TV equipment, please contact us by clicking the chat icon in bottom right corner on breezeline.com.

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