Will I be charged if a Breezeline technician comes to my home to resolve an issue?

You will be charged a fee if the technician is required to conduct an installation and/or if the issue was caused by reasons outside of Breezeline’s control. Reasons may include:

• Damage to wiring caused by misuse or abuse
• Malfunctions to non-Breezeline phone wires or jacks
• Replacement of lost or broken TV remotes

Take a look at our detailed list of covered service issues for more information.

Note: Keep in mind that our experts will always try to troubleshoot the issue over the phone first before sending a technician.