What can I do if my Stream TV Box is having problems connecting to the Internet?

Overview

Please be sure to check the following before contacting Customer Support:

  1. If you’re attempting to connect via WiFi, please be sure WiFi is enabled under Menu > Settings > Device Settings > Network & Internet.

  2. If you’re attempting to connect via Ethernet, please be sure the Ethernet cable is connected securely to the back of the Stream TV box and to the back of your gateway.

  3. Be sure other devices on your network are able to connect to the Internet. If no devices are able to connect, please visit our Internet troubleshooting.

If you are still having problems with connecting your Stream TV Box to the Internet, please contact us by clicking the chat icon in bottom right corner on breezeline.com.

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