What is the paper billing fee?
Overview
An additional fee of $5/mo. will be charged if you choose to receive your statements by paper, as opposed to eBilling (paperless billing).
If you currently receive paper statements and are being charged, you can waive this fee by switching to EcoSave.
To do this:
- Log in to My Account.
- Select Billing from the side menu.
- Subscribe by toggling the EcoSave button on.
You will then be sent all statements electronically via My Account and will stop receiving paper statements.
Good to know
This fee does not apply to the following states: Connecticut, Maine, Massachusetts, New York, and West Virginia.
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