What is IoT onboarding mode in the Breezeline WiFi+ app, and how do I use it?

If you have an IoT device that needs to connect through an app on your mobile device, such as a smart light bulb or door lock, you might have trouble connecting it if the IoT device is only compatible with 2.4 GHz networks. But don’t worry—IoT onboarding mode on the Breezeline WiFi+ app will temporarily connect your mobile device to the 2.4 GHz network so that you can connect your IoT device.

Before getting started, make sure the mobile app for connecting the IoT device is up to date, since this may allow you to connect with a 5 GHz network. If the app is up to date and still requires the 2.4 GHz network, follow these steps:

1. On the mobile device that you’ll be using to connect the IoT device, open the Breezeline WiFi+ app and log in.
2. Select your mobile device from the Devices tab on the Network screen.
   • The device you’re currently using should be identified with a star icon.
     
   • Learn more about managing devices.
3. Select IoT onboarding mode.
   
   
   
4. Select Enable 2.4 GHz.
   • Your device will disconnect from the 5 GHz network and reconnect to the 2.4 GHz network for 1 hour.
   • Once it reconnects, you’ll see a note indicating what time it’ll revert to 5 GHz.
     
5. Open the mobile app for your IoT device and proceed with the connection.

When IoT onboarding is complete, your mobile device will revert to the 5 GHz network and your IoT device will stay connected to the 2.4 GHz network.