Will my Breezeline email become “dormant” if I don’t use it?

Your email will be marked as “dormant” if you have not signed in within 6 months.

Note: After 12 months of inactivity, your email may be deleted in our system.

How to check for dormant accounts

1. Using Webmail login, identify which ending pairs with your email address.
2. Depending on your email, select Check Mail or Get Started.
3. Enter your account information.

Note: Your email will no longer be dormant if you are able to sign in successfully.

Having issues signing in?

If you are unable to sign in, you need to double check that your username is linked to your account. To do this:

1. Sign in to My Account.
2. Select Account.
3. Select Manage Sign In Options.
4. Under Manage Username(s) you’ll see the username(s) associated with your account.
   
   
   

Good to know: To delete a username, select remove next to the username you'd like to delete.

Recovering a deleted dormant account

You can re-add a username by selecting Add username under Manage Username(s):

Good to know:

• To link a username to an email, select Create a breezeline.net email address
• Leaving this box unselected will link the username to the primary email on your account.
• If you’re recovering an email account, a new inbox will be created. The previous inbox’s content cannot be recovered.