How do I update the APN settings on my iOS device?

Overview

Step 1: Check for the iOS version on your phone.

Settings > General > About

Step 2: If your iOS version is iOS 18.5 or higher, your APN should be configured automatically. 

Step 3: If the iOS version is not iOS 18.5 or higher you will need to update the software then wait for the carrier profile to update.

  • Settings > General > Software Update
  • Download available updates for your phone.
  • If downloaded correctly, your APN was upgraded to be compatible with Breezeline. Please Reboot your phone after this step.

Step 4: If your phone is unable to update past iOS 18.5, Follow the following steps. 

  1. Download configuration profile by scanning this QR Code access this link here or scan the QR code here.
  2. Navigate to Settings
  3. Click on General
  4. Select VPN & Device Management

5. Click on the Breezeline APN under Downloadable Profile

6. Click the 'Install' button located at the top-right to install the new APN profile.

7. To finalize the installation, enter the passcode (if applicable) for your device and select "Install"

8. Then Click Install again

9. Then click Done.

10. When fully installed Breezeline APN now shows as the configured profile.

11. Power cycle the device by turning it off and then on.

You can do the following steps to ensure your device is functioning properly

  • Turn off Wi-Fi on your phone so you’re only using mobile data
  • Test your device
    • Make a call to your phone (inbound call)
    • Call someone else (Outbound call)
    • Send a regular text message
    • Send a picture message (MMS)
    • Open a website to confirm mobile data is working
    • If everything works, turn your Wi-Fi back on

If you are having trouble changing your settings please contact us at 855.214.6014

Did you find this article helpful?